Telkom or better...*******

<p>Hi Telkom. I have been dreading writing this **** message. I have given you 4 months to sort out my query, your error. My last resort is to go online and whinge, but maybe this is the only way you will actually get your asses into gear and sort this out. I signed a R499/ 30Gb LTE deal in Feb – the geniuses in your admin department captured a R699/50Gb deal, and since March, you have debited my account for this additional amount – YOU ARE *****ING FROM ME. I have called probably 20 times. I have spoken with Slindile, Sanele, Nosipho, Nothando, Andile and Sisiso (the Supervisor) to name but a few. The same limp feedback every time, “the case is being investigated and someone will contact you in 3 days”. Ha. What a joke. I have been waiting for that call for 4 months, despite numerous follow ups. And today, again, I get your invoice for R710. Are you mad? YOU ARE *****ING FROM ME. Even your Consultants empathise with me and tell me that they cannot help me any further, that they can only escalate this and send an email. I am going to lose my mind if I hear that again. DSL Telecom – you were very happy to sign me up and get your commission, and yet I ask you for help on this matter and NOTHING. Maybe if I went and took a R2000 cell phone from a Telkom store, sold it on Gumtree, you might know what it’s like to have someone take something from you that they are not allowed to – maybe then you might wake up and sort this out? I want my money back. I want interest paid on that amount. I will not foot the bill for your error. As our lovely friend says, “Pay back the money”… it is time to pay back the money ****** from me, NOW – you clearly have my bank details as you pillage the account on a monthly basis. Reference number ***5. Sort it out.</p>