Telkom/Openserve uselessness

<p>Last Friday there were 3 Openserve bakkies in my road attending to something, and while they were busy they managed to break my Telkom line so that I can't get a dialtone nor use my ADSL.</p> <p> </p> <p>Telkom and Openserve have been utterly useless since logging the fault (738CWK050517) - despite the fact that there have been Openserve bakkies on that same spot since Monday. I spoke to 2 different guys and they both promised to have a look - and guess what? Nothing at all.</p> <p> </p> <p>I pre-ordered Openserve fibre via Webafrica, but if they're this ****** useless I'd rather use one of the wireless ISPs in my area because this is utterly pathetic - people depend on their internet connections, even if only a paltry 2Mbps line like I've been subjected to for the past 1.5 years!</p> <p> </p> <p>Oh, the fault was escalated as well - so Joe Public please bear in mind that "escalating" a fault is about as useful as a waterproof sponge. Having something fixed by Telkom/Openserve is a matter of pure luck.</p>