Telkom openserve the worst company to attend to Fibrefaults

A fibre fault was reported on 29 December 2024. On 30th at 9:47 an openserve technician called to verify whether anyone was at home. He arrived a few minutes later and indicated that there was a cable break in the fibre and service would be working later inv the day.. I tracked the fault and an appointment was scheduled for 8-16:00 for Tuesday 2 January. this appointment was not met and no phone call was received advising that they would not attend. I then went onto the site and tracked the fault. A new appointment was scheduled for Friday 3January. When checking again this appointment was moved to Mondsy 6 January. This once again without the service being restored and no apology that the appointment had been cancelled without and communication. On 3 January I called 10210 and the consultant assured me that a technician would visit before 9am on 3 January. This was yet another failed appointment by Telkom Openserve and by 16:00 the service is still not functioning . I really do not know what Monday will bring, they most likely do not have trained staff to repair the service that they provide