RL
Ronelle L
1 reviews | Active since Aug 2018
06 Aug 2018, 13:44
TELKOM - OPEN SERVE - IS NOT WORTH IT.
I have cancelled my fibre contract with TELKOM. they now need to remove the "package" off the line so that VOX can connect and come and install their instruments. I have been on the line with Telkom all day for the last 7 days. They say that all has been cancelled. But the package as per VUMA and VOX has not yet been removed. Thus can VOX not continue. AND AM I LOSING MONEY AS I RELY ON MY INTERNET FOR INCOME. I have just had enough.
Helpful (0)
Replies (2)0
Replies (2)RL
Ronelle L's updateReviewer Update
07 Aug 2018, 08:18So what I have discovered is that I am using someone elses internet. As according to TELKOM has my connection been cancelled on the 28th of June. BUT I STILL HAVE INTERNET. so VOX can not take over until someone else " package" has been removed from my line. Telkom must not think I will be carrying the cost hereof as I have cancelled. if they want to give me free internet. Go ahead. I was hoping to get my VOX VOIP going by now but if TELKOM wants to give me free internet then hey!! who is complaining.
RL
Ronelle L's update07 Aug 2018, 08:18
Reviewer Update
So what I have discovered is that I am using someone elses internet. As according to TELKOM has my connection been cancelled on the 28th of June. BUT I STILL HAVE INTERNET. so VOX can not take over until someone else " package" has been removed from my line. Telkom must not think I will be carrying the cost hereof as I have cancelled. if they want to give me free internet. Go ahead. I was hoping to get my VOX VOIP going by now but if TELKOM wants to give me free internet then hey!! who is complaining.
RL
Ronelle L's updateReviewer Update
15 Aug 2018, 10:25So I have been responded to by Gerard. Interaction REF: Al ********** on the 12th. I still have not been contacted. I am loosing income due to Telkom's negligence..
RL
Ronelle L's update15 Aug 2018, 10:25
Reviewer Update
So I have been responded to by Gerard. Interaction REF: Al ********** on the 12th. I still have not been contacted. I am loosing income due to Telkom's negligence..