Telkom /Open Serve

Our landlines and ADSL has been down for almost 3 weeks. All my neighbours have the same problem. We are in Gwayang outside George. All that we are told is that it is "in progress of being resolved". Apparently cables were ******. Cellphone reception is also very bad. With farm ******s so rampant thesedays we are really worried about being cut off from everything. Please tell us what is going on at least. This is really bad service which we have to pay for as well. And this is not the first time this has happened. Closer to the tenth time in the last 2 and a half years that we have had the line. PLEASE DO NOT SEND THE SAME "THE MATTER IS BEING ESCALATED ....." EMAIL AGAIN. PLEASE FIX OUR LINES!!!!!