GE
George E
1 reviews | Active since Jan 2011
23 May 2015, 10:11
Telkom Only Wants My Money ... NO Service
After my initial complaint on Hellopeter on the 3rd of March 2015, I was supprised receiving a phone call from debt collectors/attorneys stating my account has been handed over....<br> Since December 2014 we have been trying to get telkom to cancel a contract which they are at fault .... no debit order has been taken from my account since March 2015<br> But handed over???<br> This is unacceptable and poor poor service delivery.....<br> <br> I have had a perfect credit rating with ITC, if this affects my rating and not corrected I will take this further,.,,,<br> Telkom get this sorted!!!
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Replies (1)Telkom's replyOfficial
23 May 2015, 11:50Hello TheLizzard,
We sincerely apologise for the inconvenience.
Kindly note that this matter has been escalated to our mobile billing department and feedback will follow.
Regards,
Hilary Pea****
Telkom Social Media Team
We sincerely apologise for the inconvenience.
Kindly note that this matter has been escalated to our mobile billing department and feedback will follow.
Regards,
Hilary Pea****
Telkom Social Media Team
Telkom's reply23 May 2015, 11:50
Official
Hello TheLizzard,
We sincerely apologise for the inconvenience.
Kindly note that this matter has been escalated to our mobile billing department and feedback will follow.
Regards,
Hilary Pea****
Telkom Social Media Team
We sincerely apologise for the inconvenience.
Kindly note that this matter has been escalated to our mobile billing department and feedback will follow.
Regards,
Hilary Pea****
Telkom Social Media Team
