CA
Craig A

1 reviews | Active since Jun 2021

17 Aug 2021, 12:25

Telkom only want your money!

Terrible client experience, Telkom wasting my time, aren't interested in helping and only want your money. Telkom incorrectly recorded home address when taking out policy online. After phoning to correct it, they incorrectly recorded it for a second time. I cannot pay the bill with an incorrect address as cannot claim the expense, Telkom won't share an updated invoice and insist that I should just pay the account with an incorrect address. In any other company this would be thought of potential *****!

Telkom have not fixed their problem and instead suspend my account and charge me interest on outstanding amounts. Online agents on Chat are terrible and end the chat if they can't solve your issue.

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