Telkom Online / Telesales - Confirm stock, Debit Account then No Stock. Wow

Worst customer service from any service provider.

Telesales Consultants confirm that they have stock of the device that you require when signing you up and after Telkom happily debiting your account as a 'test debit' then you get an SMS from them stating there is no stock of the device.

What's worse, almost a month is gone and no courtesy call or an update from them .

When I call, if I ever get through to speak to a consultant, they don't know anything about stock and then transfer me to the admin department which is when the call drops!