EB
Eddie B

1 reviews | Active since Jun 2017

12 Jun 2017, 20:08

Telkom Online Sucks

<p>I went onto the internet and ordered a new Samsung S8 plus via Telkom's online system. They were quick to phone me back and get my personal details and promise me that within 2 to 5 working days you will get your phone. Well Telkom deducted a full month's subscription of R699 within 2 days of our discussion and thereafter no communication to say when I will be receiving my phone. It is the seventh working day and I still have not received my phone. I already spent over R100 enquiring about my phone. They have already 2 waybills and still waiting. Telkom's online service is disgusting.I'm seriously thinking of cancelling my contract but just imagine what I'll go through trying to get my money back. So disgusted....Eddie Baulackey</p>

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EB
Eddie B's update14 Jun 2017, 10:29
Reviewer Update

Well Thabiso, after much pain and phoning your call centre which has cost me an amount of R100 as well as Simon at your westgate branch I have finally received my phone and is now this morning activated. All of this was very unnecessary and anyone including myself should not go through this trauma.