Telkom online store is the worst.

11 march - Ordered a Xperia xz2 plus Bluetooth speaker from telkom .

12th March -i got approved

13th March the money was debited.

16th March- the order got processed ( To my knowledge, im expecting the phone and Bluetooth speaker, since no one told me otherwise )

18th- March i decided to email courierit ( the courier people telkom deals with ) just to get a suprise response from them telling me my order was return to telkom cause there wasnt a rica address. Same day i email telkom gave them a address for the delivery ( not sure why i should email telkom and give them my address, it should be the other way around ) anyways my order was being process all over again.

19th March- i get a email from telkom, stating that they dont have the bluetooth speaker in stock and that will cause a delay for the delivery #*** right lol. So on the 16th march when i got a sms to say my order was processed, was there a Bluetooth speaker in the package or not? Firstly it wouldn’t bother me if they took this long if no money was debited from the account. Also the month is basically almost over and they going to debit more money for a phone i ddnt receive.

Also there customer service sucks big time, left numerous email, tried calling so many time but no help. Left a-few message on fb messenger nothing as always.

Telkoms online store should rather be shut down or be fixed.

#telkommustfall