Telkom Online sales

<p>I app**** for a telkom lte modem online on the 1st March. That same evening i received the following sms " Dear customer, thank you for contacting us on www.telkom.co.za. Please be aware that Telkom will contact you from ********** within the next 48 hours with regard to your online request. Regards, Telkom Online Team."</p> <p>On the 2nd March i received the next sms " Dear Customer, thank you for choosing Telkom as your network provider. Your application has been approved during our pre-vetting stage. Regards, Telkom Online Sales Team." </p> <p> </p> <p>Today 7 March i tried calling 10213 waited 40min and 17sec for someone to take the call. I would like to know what is happening with my application. </p> <p> </p> <p>How am i supposed to follow up with no reference number.</p> <p> </p> <p>Looking forward to hearing from telkom for the reason i have not been updated.</p>