Telkom online ordering NOT WORKING - well not their staff at least anyway

<p>So I have placed an online order twice now in 3 weeks with absolutley NO feedback from Telkom Mobile. Contacted them on Facebook and promides escelations. Phoned them and after 17 minutes on hold decided to hang up.</p> <p>Reply on Tuesday: "we will assign an agent to follow up on your behalf." Reply on Wednesday: Hi Leon, please note we have requested urgent feedback from our Service Team regarding this matter,apologies for the inconvenience caused by the delay.^BP" </p> <p>- Look like poor service delivery nowadays is the norm for big companies like Telkom, MTN, Vodacom etc...</p> <p>I have app**** for a Iphone6 16gb..... has this been approved YES OR NO.... promotional code: 4562</p> <p> </p> <p>Maybe another service provider can help me...... I have a Telkom LTE package with you so this would be an additional contract, but like I said ..... BAAAAAAAAD Customer Service !!!!</p>