Telkom Online Mobile - Stay away! Bad service!

Took out an S8 contract with VR device Every aspect of this transaction was a mess. 1. Delivery weeks late; it was a birthday gift 2. Agents give incorrect information 3. Sales person gave incorrect information about delivery time 4. Agents cannot see which agent handled the previous enquiry 5. Impossible to get hold of an agent that you dealt with previuously 6. Supervisors do not call back 7. Fabrication of reference numbers that do not exist 8. Hold on for ages and then when the call is answered you cannot hear the agent as the agents in the background are having a 'private party'. Why are they not logged in to speed up service 9. Wrong VR device delivered 10. Go through the whole frustrating issue to get it swapped out 11. Again incorrect delivery times 12. Empty promises 13. Agent answers and while you speaking the issue she transfers you to a complete wrong department. They know the call cannot be traced and use this rude strategy to get rid of you. Chances are when you call again you will not get through to her again. 14. When you ask the wrong department to transfer you to a Supervisor they put you back in the queue 15. When you ask for a Supervisor they transfer you again to the wrong department 16. The list goes on

My advice is to stay away from Telkom. It is a frustration to deal with them. Ask yourself if you need to go through this ordeal to save a couple of Rand