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Nomfundo N

1 reviews | Active since Mar 2017

10 Mar 2017, 19:23

Telkom Online is pathetic

<p>I ordered a phone online, the lady I spoke to took all my details and advised that someone will call me to let me know of my application was successful. I waited for a week without hearing anything from Telkom. Next thing I get an sms telling me my order was successful and I should have the amount on my bank account when they debit the money. The next thing I wake up inter morning and money has been debited from my account.I've been trying to call and I've sent emails through to them to no avail. Where is my phone. I don't want their service anymore,as a matter of fact I want my money back and they can keep their phone. Their online consultants are also very pathetic. </p> <p>I want my phone and I want it yesterday. They cannot be taking my money without me having the product.</p> <p> </p> <p>I'm very disappointed.</p> <p> </p>

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Replies (7)
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Nomfundo N's update12 Mar 2017, 09:39
Reviewer Update

I Still have not received any feedback from anyone regarding my matter. I want my money back. Telkom can keep their device and their pathetic service, I just want my money back. I want nothing to do with them

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Nomfundo N's update13 Mar 2017, 16:34
Reviewer Update

I still have no feedback, no one called me and no one has made any effort to sort thi sout

I want my money back

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Nomfundo N's update17 Mar 2017, 15:45
Reviewer Update

Still no feedback

You asked that I provide you with all my details and now nothing is done about it

I am stillunable to get throug to anyone at Telkom, your people don't answer their phones.

I need my money refunded back to me and the money I keep wasting trying to contact you

Thanks

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Nomfundo N's update19 Mar 2017, 21:09
Reviewer Update

So seeing that I am not getting any assistance in any way on this matter... I decided to go to one of your outlets and guess what? I still haven't received any help.

It's going on to the 3rd week now and no one has bothered themselves with assisting in this matter.

I would like for my money to be refunded back into my account by the end of this week.

What is the purpose of you responding to this post if you're not going to do anything about it? Is this your way of gathering data on how many times you can cheat people and how many bad reviews you can get each day? Instead of improving your service or training your staff of quality service delivery instead of just making sales, you keep making false promises.

Why hasn't anybody tried to resolve my matter yet?

NN
Nomfundo N's update20 Mar 2017, 14:22
Reviewer Update

So seeing that I am not getting any assistance in any way on this matter... I decided to go to one of your outlets and guess what? I still haven't received any help.

It's going on to the 3rd week now and no one has bothered themselves with assisting in this matter.

I would like for my money to be refunded back into my account by the end of this week.

What is the purpose of you responding to this post if you're not going to do anything about it? Is this your way of gathering data on how many times you can cheat people and how many bad reviews you can get each day? Instead of improving your service or training your staff of quality service delivery instead of just making sales, you keep making false promises.

Why hasn't anybody tried to resolve my matter yet?

NN
Nomfundo N's update23 Mar 2017, 21:19
Reviewer Update

No one has called me still...

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Nomfundo N's update23 Mar 2017, 21:23
Reviewer Update