Telkom Online Contract signup waist of time

<p>I have been a client of Telkom mobile for a long time and I am slowly getting the idea of moving elsewhere as the service is going out of the window. I have placed more than three online orders already and still waiting for a agent to contact me as the confirmation says. The other day I phoned to query what is happening after holding for 29 minutes on the phone a agent eventually answered and said she has to do an itc check? Why my account is paid every month on time with out no problems (actually over paid every month and in credit) so I have to hold on once again and after 10 minutes I get cut off. Obviously Telkom is doing very well and does not need any business. Just terrrible</p>