Telkom Online Chat Disaster

Zandele Mlangeni from the Telkom online chat customer care division needs to learn a little bit of empathy and professionalism. As a customer I was frustrated and ended up going to the Telkom portal for assistance for a toll free number for Finrite as I have insurance with them through Telkom. I felt like how she handled the conversation it was like she gave me the finger and ended the chat before I could even copy the 086 number.