Telkom Online **** and ********* conduct for doing business by Telkom SA.

Good day

I would like you inform the world of how I was ****med by a Telkom consultant January 2025, this comes after I had requested to cancel the contract with Telkom which was a R100.00 monthly data. Upon cancelation the consultant suggested that she can assist me with correcting the error that motivated to want to cancel in the first place. We then agreed on correcting the error and she offered a new contract of R100.00 that we agreed on but the lady registered me into a contract that I did not agreed on in the first place, I was layer surprised to discover and R820.00 debit order attempt into my account, the debit wasn't successful and as a result it affects my credit score.

After realizing that I was scared by the consultant I called customer care to cancel once and for all. But I'm surprised that they still want to debit, whereas when I agreed to teams of the contract no information was disclosed as far as the R820.00 fee, and what is it for, furthermore no information was ever at my disposal as far as any additional fees or initiation fees or cancelation fees for that matter.

Sales agents and sales Consultants seems to get way with this kind of ****, only for the sake of sale while their acts affects the financial status of those who fall trap if their evil acts. Telkom I as big **** and people need to refrain for having any contracts with Telkom because of its ********* conduct. Due to this act I am un able to apply for credit. Before I probe on any legal action I would like to use this platform and see how good they are.

I hope someone hears out my cry, and will come to my rescue. Regards LTMODISE