Telkom online adsl application declined

I app**** for a Do Uncapped Advanced package on the telkom website online facility, and received an sms that says my application has been declined during the initial pre-vetting stage(I have a perfect credit record).<br> I can't get a hold of telkom sales, and have tried many times to call them to no avail. I urgently need internet at home as I am a Web developer, and can't do without it (I canceld my Vodacom 3G, and I am without internet at the moment).