Telkom ongoing pathetic service

So I posted about three weeks ago about the terrible service currently experiencing with Telkom. Its been over 6 visits to the store, about 10 inquiries on the 018810 call line (prepare to wait 10 minutes plus to be heard) my problem still not resolved. Firstly, I ported my Vodacom prepaid to a Telkom prepaid. Worked fine. Then subscribed to a low rate Telkom contract. They then had to port/change contract number to my Vodacom number. Was informed by the call centre you have to go into the branch. This I did, 6 times. When asked to speak to the manager you get told they not available. You wait at least 45 minutes in the Q, and theres only 4 people in the Q. Then I decided to call the call centre for assistance. Each time they assist you with your case number (Case No ********** 6) the advice is that it will be sorted within 3 working days. Its now 6 weeks and the problem still not solved. I just got off the line with Ayanda who advised me to make a number change via an sms from my Vodacom number because the system is down and I must call in 2 hours time. So all the other consultants said they will send a request via their system and it did not work. But Ayanda advise me to do it from my phone and wait 48 hours for the change. Can you believe it. Its 2018, we have cell phones and satellites etc, yet Telkom, our main telecommunications network cannot do things within 24 hours but after nearly 2 months to change your number from one network to another. Pathetic to say the least. I will keep this post updated as to what happened whether I was successful in changing/porting my number to Telkom myself, within 48 hours. Wish me luck after Easter.