TELKOM - ONCE AGAIN YOU ARE USELESS

<p>I signed up telephonically for a ADSL uncapped deal via Telkom in November 2016. The line was installed on 9 November 2016. After a serious of disastrous and continuous bad service from Telkom and the service not working for more than two weeks, I cancelled the contract and went over to a new service provider. When the new service provider tested my line he informed me that apart from the DSL line there is also a voice line. SO WHO GAVE TELKOM PERMISSION TO ALLOCATE A VOICE LINE TO ME? IF IT WAS NOT ME! I DID NOT REQUEST IT. When I called your call Centre today (23 December 2016) they informed me that I need to cancel it. Why do I have to cancel something that I did not request. Telkom must cancel the line because they requested it and must not bill me for it. Telkom’s ineffectiveness and lies are just continuing. I was not aware that I have one. Did not want it. And when I checked by bill the only party that used it was Telkom and this was before I requested the service on 23 October 2016. And to make it worse Telkom bills me for the calls. THIS IS *****!!!! Citizens of South Africa never use Telkom they are utterly useless!!!!!</p>