Telkom once again very bad service.

I went online to get a quote on ADSL. Telkom site showed the line is capable of 10mbps so i went to liberty to apply. I got the line but from day one its been going bad. Download speed was no more than 1mbps and i then reported a fault. The Technition came out and said the line was faulty and they will fix it. The manager Mike phoned me and said we live to far from the exchange in Mountain rise and they cant fix the line. I must now go back to telkom and downgrade my line to 4mbps. This is Bul****. I already paid for what they advertised. Thinking of cancelling everything and going via mtn ect....<br> <br> Very Very disapointed customer