AM
Alastair M
1 reviews | Active since Aug 2015
09 Aug 2015, 09:50
Telkom once again not supporting Customers
Called Telkom on 02/08 reporting faulty ADSL line. They promised it will be attended to in 48 to 72 hours. To date nothing has happened. Called again on 05/08 they said fault has been escalated. To date nothing happened. Called again this morning and once again promised 24 hour response. Will just have to wait and see.<br> This is ruining my business as I work from home. How long do we South Africans have to out up with this poor service! Telkom should stop all sponsorships like Idols etc and concentrate on employing more technical staff to assist customers.
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Replies (1)Telkom's replyOfficial
09 Aug 2015, 10:28Hello alastairmichael4,
Sorry to hear about your experience.
Your query has been forwarded to our Technical team for them to investigate.
Your reference number is SM132929
Kind Regards
Charl
Telkom Social Media Team
Sorry to hear about your experience.
Your query has been forwarded to our Technical team for them to investigate.
Your reference number is SM132929
Kind Regards
Charl
Telkom Social Media Team
Telkom's reply09 Aug 2015, 10:28
Official
Hello alastairmichael4,
Sorry to hear about your experience.
Your query has been forwarded to our Technical team for them to investigate.
Your reference number is SM132929
Kind Regards
Charl
Telkom Social Media Team
Sorry to hear about your experience.
Your query has been forwarded to our Technical team for them to investigate.
Your reference number is SM132929
Kind Regards
Charl
Telkom Social Media Team
