Telkom once again fail services

<p>For weeks we have been reporting that the lte at home is not right we get 0.4meg a second. Telkom advised us to move to lte from adsl due to our area becoming high risk for cable theft so we did. First week went fine then the issues started at peak times we drop to 0.4meg a second mostly evenings now its a daily occurance at all times of the day we have reported this and had 6 different case numbers. each time the case gets closed with no feedback and the problem is not resolved. when u call the call center they escalate it and tell you someone will call you back no one does. they have gone over our settings and confirmed everything is fine on more than one occasion. this morning i got told once again all they can do is escalate it and someone will call back we all know no one is going to call back. do i need to cancel this contract and move to another company??????? i think waiting for 7 weeks is a bit much considering we always pay ontime but let us miss a payment i bet telkom will phone within the hour</p>