TELKOM ONCE AGAIN DO NOT RESPOND

Fault Logging Reference No: 16CWZ220615<br> <br> We have reported this problem and have continually been calling the call center and isse will be escalated. We have 2 telephones on the same premises and however (due to cable been ******) first told a contractor was allocated to repair. then die to high incidence of cable theft (first time it happened) they will offer a different solution. 7 days later and no response from TELKOM with their SOLUTION. 1 telephone line is connected to armed response and another is ADSL which is used contunally. Can someone please assist to get matter resolved.