1 reviews | Active since Sept 2016

11 Apr 2017, 18:54

Telkom onbevoeg

<p>Sit nou al meer as drie weke sonder n werkende lyn ,al tien keer gebel ,het op hulle Facebook bladsy gaan kla niks word gedoen nie ek soek net een tegnikus by my huis om probleme op te ****r geen reaksie hulle vat my geld maar gee geen diens dis swak verby en nou moet ek nog n verdomde sterretjie ook gee omdat die simpel program nie my review wil op sit sonder dit nie </p>

0
Replies (4)
Telkom
Telkom's reply12 Apr 2017, 10:02
Official

Hi martie-josling,

Thank you for making contact with us

This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.

We really do apologize for any inconvenience caused to you.

Your reference number is: AI***

Regards
Launa
Telkom Social Media Team

Best regards,

Telkom
Telkom's reply12 Apr 2017, 10:02
Official

Hi martie-josling,

Thank you for making contact with us

This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.

We really do apologize for any inconvenience caused to you.

Your reference number is: AI***

Regards
Launa
Telkom Social Media Team

Best regards,

Telkom
Telkom's reply14 Apr 2017, 10:02
Official

Hi,

we have escalated the fault to the dispatcher to arrange an available technician to attend as soon as possible.

Regards
Garreth
Telkom Social Media Team

Best regards,

Telkom
Telkom's reply18 Apr 2017, 07:03
Official

Hi,

I received conformation the service was restored on Saturday. Would you please advise if all is working correctly on your side.

Regards
Garreth
Telkom Social Media Team

Best regards,