Telkom OMG

<p>Telkom Mobile has given me endless heasdaches for the better part of this year. 1st they messeed up a cancellation of a contract then sorted it out by debiting the full amount of another contract. i know it sounds confusing but that was the case. </p> <p>I am currently struggling to get a refund for one of the above mentioned accounts. which they debited fo rmore than a year after cancelation........I am gatvol of stories and agents telling me they will email the person that has my case only to find out later that no email was sent. The case has however been closed but I have yet to recieve my payment.</p> <p>It frustrates me that they could debit my account for an amount that I didnt know about, but need my permission to pay a refund.</p> <p>A frustrated and ****** disappointed customer</p>