Telkom oh Telkom

Item: Telkom
Rating: 1
Author: Christa N

Unfortunately I have to rate you at least 1 star, Telkom. As a company you don't deserve any. After almost 2 months I still don't have my line installation. Surely it cannot be THAT difficult?

Helpful (0)

Replies (2)

Telkom's replyOfficial

29 Jul 2018, 08:28

Good morning Christa

Thank you for contacting us
Please be assured that this matter has been escalated to the relevant department and feedback will follow.

Your reference number is AI***

We apologise for any inconvenience caused.
Kind regards

Jawaad

Telkom Social Media Team

Best regards,

Telkom's reply29 Jul 2018, 08:28

Official

Good morning Christa

Thank you for contacting us
Please be assured that this matter has been escalated to the relevant department and feedback will follow.

Your reference number is AI***

We apologise for any inconvenience caused.
Kind regards

Jawaad

Telkom Social Media Team

Best regards,

Christa N's updateReviewer Update

30 Jul 2018, 16:11

Hallo Jawaad Thank you for escalating the matter & the Reference Nr. Please could you tell me what information did you use when you escalated the matter as you said? You don't have an ID Nr, Address, Contact Nr... nothing to work on? So how was MY matter escalated? And also to which department? Thank you kindly

Christa N's update30 Jul 2018, 16:11

Reviewer Update