Telkom oh Telkom

<p>We have reported our telephone line and ADSL line at home faulty on 3 August already. Our reference number: 154CTK030916. It has been TEN days without a word from them. When we track it online, the same message is given - in progress. We can't access our internet/email/whatsapp services at home without mobile data which costs us a lot. We can't even phone and speak to a consultant because our PHONE line is down. We had electricity problems for two days and we could not log a call or find out what the problem was without our cellphones. We want action, we want our lines to be restored and we want the rental of the line for the time the line was faulty to be deducted from our account. Thank you.</p>