TELKOM OFTEN *********** AND CAN CAUSE AN INCONVENIENCE

Telkom is often *********** and can cause one a dire INCONVINIENCE. I requested a refund on a deposit that I made manually on 31 May 2022. The call was made on 02 June 2022, and was told that the refund has been allocated. But when I called on 09 June 2022 two Telkom agents told me that the money will be credited to the following month’s bill. I requested the refund because Telkom debited my account on 01 June 2022 for the very same amount.

I have not received assistance at all this far. Telkom has caused a great inconvenience for me.