Telkom offline and couldn't care less
<p>We have a Telkom landline, which has been oui of order more or lesss continuously since June of this year.</p> <p> </p> <p>We have reported this repeatedly, had it escalated repeatedly, but nothing is ever done about it.</p> <p> </p> <p>We use this line for small business cum residential purposes.</p> <p> </p> <p>This cavalier disregard for customer service is quite disgraceful.</p>
Telkom writes sweet and soothing words, but the line is still down, and no-one has even bothered to contact us directly...
Telkom writes sweet and soothing words, but the line is still down, and no-one has even bothered to contact us directly...
Well, Telkom has reconnected the line and given us a credit.
But sadly the service is still useless.
Yes, we can make and receive voice calls.
But the ADSL bandwidth is simply unacceptable - 20 kilobits a second - slower than dial-up...
Can't even load a web page at that speed....
Well, Telkom has reconnected the line and given us a credit.
But sadly the service is still useless.
Yes, we can make and receive voice calls.
But the ADSL bandwidth is simply unacceptable - 20 kilobits a second - slower than dial-up...
Can't even load a web page at that speed....
Data line still impossible to use because of its ultra-slow speed... And no word from Telkom today...
Data line still impossible to use because of its ultra-slow speed... And no word from Telkom today...