Telkom offers poor service yet again

To wait on a finalization of a case for more that 3 months is just poor customer service. <br> Its easy for Telkom Mobile to take the money from my account but its a mountain climb for them to bring back what belongs to me...<br> <br> Its just disgusting and poor work ethic.<br> I want to cancel this contract and this will be last time I get a contract with them. <br>