1 reviews | Active since Aug 2012
Telkom Offers First Class Tech and **** Class Serv
13 Feb-ADSL/Telephone line goes down/dead<br> 14 Feb-Phoned Call Centre nobody picks up for 30 minutes(using my cellphone because line is dead) Find out my neighbours has the same problem.<br> 15 Feb-Phoned Call Centre nobody picks up for 45 minutes(using my cellphone because line is dead)<br> 16 Feb-Phoned Telkom Call Centre from work office log call 421CWK160215 Telkom endeavor to resolve problem in 5 days<br> 17 Feb<br> 18 Feb-Neighbours line gets fixed speak to the tech advise that I have a simi**** problem,he says there is a general area problem with the exchange box asked if he can assist he say NO.<br> 19 Feb-Get SMS the fault is in hand with our technical repair division<br> 20 Feb<br> 21 Feb<br> 22 Feb-Get a Telkom tech working on exchange box tell him about my problem and give him my ref number he advise he will assist......waited whole day<br> 23 Feb-Phoned Telkom Call centre from work office log call 600CWK230215 Telkom endeavor to resolve problem in 4 days,spoke to Manager on duty advised him of my problem.<br> 24 Feb-Telkom tech phones to say they are fixing problem<br> 25 Feb-Phone Telkom Call Centre to log call 600CWK230136 Telkom endeavor to resolve problem in 5 days<br> Cancel my F&*(%$# line.<br>
Thank you for alerting us of this matter. Apologies for all inconveniences caused.
Kindly note that we have escalated this matter to our Technical Team for assistance. Feedback will follow. Ref: SM92117
Kind Regards
Tebogo Nash
Telkom Social Media
Thank you for alerting us of this matter. Apologies for all inconveniences caused.
Kindly note that we have escalated this matter to our Technical Team for assistance. Feedback will follow. Ref: SM92117
Kind Regards
Tebogo Nash
Telkom Social Media
