Telkom off to a terrible start!!

<p>I work from home and heavily rely on a stable Internet connection. It was for this reason that I approached Telkom and spoke to a consultant by the name of Zama who assured me that I could get a fixed line installed in a turn around time of 7-14 working days. With the month swiftly coming to an end and not being able to make money I called Telkom to find out what the delay for the installation was especially since I had paid for the installation 14 days ago. To my dismay I was told that my order was canceled by Zama the consultant! I am livid!!! Had I not called I would have continued to wait patiently for what I would deem as the the most pathetic customer care I have ever experienced. Having worked in the telecommunications industry for over 3 years I know what ********** activities consultants can get up to. I hope that this is not the case in my situation. Telkom needs to pull up their socks and realise it's the customer who pays their salary.</p> <p>I expect someone to call me! </p>