1 reviews | Active since Jan 2013
Telkom, Nudebt management, and Petterson and Pandaram Attorneys: Harass me and they are my nightmare
I canceled my internet (DSL) contract with Telkom at 01/Nov/2017. (Document excited) And I paied all invoiced.
From 13/Nov/2018 I received the sms from a company (Nudebt) that said I must pay R1400 because of outstanding payment?!!!!!!!!!!!!!!!
I called them and said to them send the outstanding invoice of telkom to me but she said we do not have it, only system show you must pay this amount.
I received the SMS from P&P attorneys today that "letter of Demand will now be issued. To avoid further legal action pay 1966.81 R"
If your claim is correct (that is not) how the amount increased 40% in 2 months?!!!!!!!!
I called P&P two times and asked to send they documents but they did not send it to me.
There is no written notice, no supporting documentation, no emails-nothing. I asked P&P to the cancelation but yet they continue to harrass me via sms.
As per the consumer protection act- "When a consumer has defaulted, the credit provider must first notify the consumer in writing of the status of the account. The consumer is in default if his account is 20 business days in arrears. In the notice the credit provider must propose that the customer refer to the credit agreement to a debt counselor or a consumer court or an Ombudsman with the authority to handle any possible disputes. The purpose of such a referral is to enable the consumer and the credit provider to resolve the matter or agree to a plan to bring the repayments to date. A credit provider cannot take legal action against a consumer before first notifying the consumer of the default and to draw his attention to his/her rights in this regard."
A similar situation was raised in the following news article regarding P&P attorneys and Telkom:"www.news24.com/Archives/Witness/Dont-be-bul****-in-dealings-with-collectors-and-lawyers- ********** 0" You cannot alert a business of legal action via a text message!! We have to date, not received any notice of outstanding payments, letter of intent to handover to debt collectors or an invoice claiming the outstanding amount. You have my postal address as well as my accounts email- it's is basic administration duties.
Telkom, It should have been cancelled as per my request in November/2017. I have emailed several times with no response ().I would highly appreciate your branch manager or CEO makes contact with me so that we can be reimbursed for the errors you made.
I will go open the case of ***** and **** for telkom and I will go open the case for NuDebt and P&P attorneys that send threatening sms to me about legal action.
Is not possible I receive sms and ask pay money without any backup document then threatening me.
Telkom, Nudebt, and P&P attorneys effect on my safety.
