Telkom NuDebt catastrophe

Furious with Telkom and at how long they are taking to sort out this error with NuDebt!!! Many customers including myself have been handed over despite our accounts being 100% up to date! This has huge ramifications for our credit ratings and is a colossal mess up from Telkom. When phoning NuDebt and Telkom you just get told they know and they’re escalating the situation but the damage has already been done! Fuming