Telkom - now you are just wasting my time

Telkom,<br> <br> It has been a month going back and forth.<br> 1) Getting a line installed at the premises took forever<br> 2) There was and remains a fault on the line. It is noisy and today my ADSL only syns at ****b/s, instead of the expected 4Mb/s<br> 3) Calling the customer service desk takes hours out of my day and costs a fortune<br> 4) Once a fault is logged, it takes days before someone actually responds and looks at it (not repair, because is remains faulty?)<br> <br> I give up - clearly you cannot provide a service, yet I am being billed for it every month. Calling the billing department is yet just another pain in the neck.<br> <br> You have two options:<br> 1) Repair my line in the next 24 hours<br> 2) Tell me that the line cannot be repaired and you cannot provide a service so they I can cancel my account with immediate effect and have all monies paid to telkom in the last month refunded.<br> <br> Between yourself and other entities you are driving this country into the group purely because of pathetic service delivery.<br> <br> You have 24 hours to repair this line - if not (which I am willing to bet on), tomorrow morning at 08:30 the account will be canceled.<br> <br> I am waiting for your call....