BP
Bernard P
1 reviews | Active since Mar 2015
04 Aug 2015, 16:03
TELKOM NOW CANNOT CANCEL MY ADSL THAT DOESNT WORK!
After being sold a 10mbps line by Telkom, I was advised by a technician that our area only supports 4mbps lines at maximum. I have been paying for the 10mbps line, obviously. I then downgraded to the 4mbps line but the speed is **********ly slow. Now I decide to cancel the ADSL line and no one ****** does it! COME ON TELKOM - YOU'RE RIPPING US ALL OFF AND YOU KNOW IT!
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Replies (1)
Telkom's replyOfficial
04 Aug 2015, 20:28Hello Fubbalo ,
REPEAT::
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department.
Your reference number SM121016 is being attended to and feedback will follow.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
REPEAT::
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department.
Your reference number SM121016 is being attended to and feedback will follow.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Telkom's reply04 Aug 2015, 20:28
Official
Hello Fubbalo ,
REPEAT::
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department.
Your reference number SM121016 is being attended to and feedback will follow.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
REPEAT::
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department.
Your reference number SM121016 is being attended to and feedback will follow.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media