Telkom now also decided to go the ********** way?

<p>Ok ... how does one keep this short and to the point. Last year I subscribed to a Telkom router. They come past your work place ... get you signed up ... and then never deliver the goods. Start billing you ... take from January to October last year to get the contract ceased, not cancelled, as in my opinion there is no contract to cancel just ceased if you did not receive the goods. But never the less it was resolved October last year ... then suddenly come this year, unexpectedly they start subtracting debit order from my account ... R800 in April. I let the bank reverse it ... so May comes and no deduction ... ok so we are sorted ... Only to find they deduct it again in June. So, I have so many questions about this starting with the bank (which part of what we are paying them for is to keep our money safe??) just says they have the right reference numbers (by the way ... even if the contract was still active, R800 does not make sense at all – so no “right reference numbers – bull****” ). So, if I step into a bank and tell them here is my reference numbers I can withdraw money from any account if my reference numbers are provided – they don’t need to be correct though – just provided. But anyway, my bank is helping me as far as possible for now and my issue here is with Telkom. So, I can only in conclusion ask myself ... has Telkom now also decided to go the ********** way?</p> <p>I must tell this story also … when talking to the bank over the phone I overheard another customer care person talk about Telkom and reversing a debit order not lawfully deducted. So, I am really worried about Telkom these days …</p> <p>(Did I try to take it up with them directly ... YES, but the problem is you send a query to them and it just goes into oblivion – File 13 ) </p>