TELKOM NOW ABANDONING SUBSCRIBERS AT WINDSOR WEST, JOHANNESBURG!

I'm really disappointed with TELKOM even though the company has done so well the past years. Unfortunately TELKOM can no longer provide us with ADSL Internet. TELKOM promised to replace ADSL Internet in our Windsor West neighbourhood in Johannesburg with Broadband Wireless Internet because of cable theft that only happened twice in about seven years. TELKOM can't replace the ****** cable and also cannot supply the Broadband Rooters they promised via SMS to subscribers for over a month now. My line ***) has been down since 28th of August 2019 and nothing has been done to get it fixed. I went to the TELKOM store at Cresta mall and I was told that the Broadband Rooters are out of stock. However, TELKOM is supplying other neighbourhoods and caress very about subscribers in Windsor West, Johannesburg. This is complete wickedness from such a mighty corporation that looks like it's now failing and going down the drains of failed state corporations it used to be before the advent of mobile telephony. The questions is this if TELKOM can no longer provide Internet to Windsor West neighbourhood the company should make a statement and notify subscribers so that we can conveniently switch to other Internet service providers rather than punishing us for no good reason. I even moved house a week ago and completed the forms online to notify TELKOM of my new address so that they can help move my line to the new address. Unfortunately, I got no reply till date. Please help restore my line ***) so that I can continue with my studies uninterrupted.