BV
Bernadette V
1 reviews | Active since Apr 2018
02 Mar 2022, 12:36
Telkom - not'nice!
Trying to do an upgrade through Telkom has been an absolute nightmare! I first did an online application on the 11th of February. The agent spent 20 minutes on the phone with me. Then nothing. No communication. I then went to the Telkom Kiosk at China Mall (The Wheel), Durban the 21st of February. Spent an hour doing the upgrade application. I was told I would most likely get my phones on Thursday or Friday. Again, no updates as to the progress of when I will receive my phones. I have either had to go in, or phone to find out is happening. The lack of service delivery is shocking!!
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Bernadette V's updateReviewer Update
04 Mar 2022, 14:28Telkom Express - China Mall (Mahatma Ghandi Road, Durban): seriously not impressed!! Upgrade done 21st February 2022, application supposedly processed & still no phone!! Phone was meant to have been delivered last week Thursday 24th or Friday 25th. It has been a week and nothing! What type of service is this!
BV
Bernadette V's update04 Mar 2022, 14:28
Reviewer Update
Telkom Express - China Mall (Mahatma Ghandi Road, Durban): seriously not impressed!! Upgrade done 21st February 2022, application supposedly processed & still no phone!! Phone was meant to have been delivered last week Thursday 24th or Friday 25th. It has been a week and nothing! What type of service is this!