Telkom note living up to their responsibility

<p>Recently I removed my ADSL contract from Telkom to another service provider. However, I am still required to keep a Telkom landline with voice services to maintain my internet connection.</p> <p> </p> <p>My voice calls are currently not working (my internet service with the alternative provider is working marvelously!). When I report the fault online or by SMS (I cannot do so phoning 10210, because my service is faulty), I am just told that the line is not a Telkom line. All the while Telkom still charges me for the line. Telkom should take responsibility for the voice service on this line, as they force me to keep it. Please restore my voice service.</p>