1 reviews | Active since Jun 2017
Telkom not worth the time
<p>So as a new client and wanted to try Telkom myself I’m hugely disappointed. First my application for uncapped ADSL done at their Westgate branch was never loaded on the system. The call centre was so much helpful and date for installation was done within a week. Second disappointment was that the installation did not take place after a was given a call early morning that it will take place and even a sms late afternoon saying the technician have been dispatched. </p> <p>I understand that you have to wait the whole day which I sacrificed but to expect me to wait another without an time is a no go. I’m canceling </p> <p> </p>
Good day Johannes,
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
Good day Johannes,
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
Thanks Busi. The installation was done this morning and the technician was very proffesional
Thanks Busi. The installation was done this morning and the technician was very proffesional
