Telkom not willing to repair telephone line.

Reported a bad line in January.<br> After a week a technician shows up ,Doesn't check line but inspects router..I have explained that I have replaced my cable and tried other ISP s.He then leaves and says he will contact me.(no call)<br> <br> That evening I get a sms saying 'Your line has been restored' when my line is still broken.I report the problem again after not getting any reply back.<br> I was called by another technician and my speed was downgraded,Got home and speed was worse than before and now 0.2kbs on my once before 10mb line.<br> I then out got a new router just in-case i was going mad,plugged it in same result.<br> <br> Customer care called and I had them increase speed back to 10mb at least I was getting 1mb.<br> <br> Another tech called me a week later saying that my line is extremely bad and that it would need to be replaced,He said he would drop my line speed to make the line more stable and will call back will a result on the cable and find out if it is working....still waiting for his call and my line still bad.<br> <br> I then reported it again,the technician comes out and plugs his laptop in, downgrades my speed and still the line is bad and not looked at.I have been inf that Telkom will not replace