1 reviews | Active since Apr 2017
Telkom not updating information with the credit bureau
I am a diligent customer and I have paid my installments ever month. However, Telkom and Transunion are not updating my credit profile. It is May now, Telkom and Transunion have not updated this information since February. It's been 4 months!
My expectation would be that all parties would have this information updated as it reflects negatively on me.
Good day khanyisa-mbanxa
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.
Interaction ***
Regards
Gerard
Telkom Social Media Team
Good day khanyisa-mbanxa
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.
Interaction ***
Regards
Gerard
Telkom Social Media Team