1 reviews | Active since Mar 2010
TELKOM NOT SORTING OUT MY QUERY
<p>I logged a Hello Peter complaint about the cancellation of my ADSL Line, I cancelled it on the 16th of August and the debit order went off in September which is right. Now I received another bill for the full month of September as well. Which is not right as I gave notice and paid the bill. Zulfah from Telkom responded and said I am liable for the full month of September. And she does not respond to my emails any more, I cant phone her to sort this out because there is no phone number on her email and I phone the normal number I cant speak to her. </p>
Good day debbievj
Sorry for the inconvenience caused. Our consultants will urgently follow up on this matter and advise.
Thank you.
Regards,
Moenieb.
Telkom Social Media Team
Best regards,
Good day debbievj
Sorry for the inconvenience caused. Our consultants will urgently follow up on this matter and advise.
Thank you.
Regards,
Moenieb.
Telkom Social Media Team
Best regards,
