TS
Tahani S

1 reviews | Active since Mar 2016

16 Mar 2016, 08:54

Telkom not solving ***** accounts

I have been getting debit orders going off my account from Telkom since 03 February 2016 for accounts opened against my name that I know nothing of. I then called them and a ***** case was opened. However, they keep on deducting large amounts of money from my account and nobody from Telkom has called me to sort this out.<br> <br> Whenever I call I am told that somebody from their ***** department will contact me and nothing and that has not happened. All other companies have strict requirements for opening accounts why is it that at Telkom this seem not to be the case. <br> <br> ***** Case opened is: ***3<br> <br> It is costing me money and time to keep on having to call the bank to cancel their debit orders.

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Replies (1)
Telkom
Telkom's reply16 Mar 2016, 09:44
Official
Hello Tahani,

This response serves as confirmation that your query has been received.
Your reference number : SM213722
A consultant from our billing team will be in contact to assist with the query.

Regards
Noleen
Telkom Social Media Team