Telkom not sending technician when booked

We recently moved to a new apartment in buitenkant street in the cbd. We went to telkom to get our adsl and landline setup in our apartment. They sent us an sms saying that a technician will be sent between 7:30am and 16:30 am on the 27th of march.<br> <br> First of all, what kind of *****ic company gives such a vague time slot. So i had to wait at home the entire for a technician that never actually came (totally wasted my time). Then, they called this morning but i wasnt by the phone. They called from this number:+27 (27) ***. So i tried calling back, and to no surprise, i couldnt get through to a call centre consultant. Im not going to call again cause im just wasting airtime by doing that. Whats worse is that, as far as i know, telkom are the only people that can setup these lines.