Telkom: Not sending bills, Suspending Account and still charging when there is NO service

<p>Good day</p> <p>My Telkom account was suspended end of March due to no payment on the account. They told me that I need to settle the outstanding account before they will reconnect my line. The last statement I got from them was on the 13th of March 2016 stating the outstanding amount is R3031.47. I went to a telkom shop to draw a statment to settle the account and I was shocked to see that since the late statement I have received and since the time they have suspended my line they were still charging me each and every month and now the outstanding bill is over the R5000 to settle. I tried to phone them and explain to them that this does not make sense at all, they charged me for a service I am not even receiving. I want to settle the outstadning amount before they suspended my account. If I knew they will be charging me for a service I am not even using I would of cancelled the account but I received NO email or no statement after the suspension of the account.</p>