Telkom not responding to my query as they have confirmed that a ********** account was opened on my name

I called Telkom contact centre in April 2020 and was advised that ***** was committed with my details and that a open contract account was opened at Telkom for the amount of R269.00 on the 11/02/2020 at approximately 12 40pm.

The ********* called the call centre from their primary number ********** and provided their details on the call which belongs to the ********* and is not mine. I have requested that the debit order's gets cancelled on my account with immediate effect. There has been multiple debit order's that has been going off my account since March 2020 till to date, I have been communicating with Telkom since April 2020 with no luck at all.

Telkom still hasn't resolved my query but is rather sending me sms's stating that I need to pay them. Telkom is sending me sms's stating that my account has been handed over to NuDebt for collecetion of R3882.42 and that I should pay the funds at ABSA into NuDebt Trust, providing me with the account number and reference. Below is the delivery address and where is was accepted: Tembisa Plaza shop 58 58 Andrew Maphetho Drive Esangweni Johannesburg