cM
cynthia M

1 reviews | Active since Mar 2014

02 Feb 2017, 11:50

Telkom not Responding to 2 Letters sent By National Consuer commision

<p> </p> <p>I signed a contract with Telkom Mobile in 2015, the device was faulty and i returned the device x4 at Telkom Mobile in Hatfield, i even have all the prinjobs. I cannot pay for the phone that i dont have Nudebt Mnanagement has been calling me regarding the payment . why cant Telkom Cancel my contract as Promised by Vanessa from Telkom Legal department that the contract will be canceled.</p> <p>Your calls are recoreded she called me on Tuesday 06/10/2015- 09:13. aslo they are going to refund me the Money that i have paid.</p> <p> </p> <p>I have a very strong case against Telkom as i have proof on how many times the devise has been taken from me which are Print Jobs and 2 Letters from NCC as well as the the the email form ICASA and Public protector email.</p> <p> </p> <p>I will definitely open a case i will make means that it has been followed up.</p> <p> </p> <p>Call me on ********** .</p> <p> </p>

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Replies (1)
Telkom
Telkom's reply08 Feb 2017, 12:07
Official

Good day Cynthia,

Your query has been logged and sent to our Billing Team for further assistance; case number ***4.

We apologize for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team

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